portfolio 
writing
- newsletter articles
- website content
- software manuals (ranging in size up to 600+ pages)
- installation instructions
- educational materials
usability
- Ran usability tests to inform product design.
- Performed field research to gain insight into users’ daily tasks.
- Performed usability assessments of websites and products (includes detailed study of user interface design principles).
designing
- software interfaces
- brochures
- newsletters
- quick reference guides
- invitations
- banners
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